Delete Account
In Konto, open your user profile and choose Delete account. Follow the verification steps to confirm your request. If you cannot access the app, use the contact below.
Contact: support@kontolab.work
Account deletion and the 30-day grace period
This section applies if you create or enable a Konto user account that exists on Konto online services. You can request deletion of that Konto user account from within the app. After confirmation, the account enters a 30-day grace period. During this 30-day grace period you can cancel the request and restore the account. After the grace period expires, deletion becomes permanent and we delete or de-identify personal account data associated with the account, except information we must retain for legitimate legal, accounting, security, fraud-prevention, dispute, audit, or integrity reasons. Data may also remain where it is part of a shared business record that other authorized members or the business itself must retain. Where reasonably possible, the personal account identity of the deleted user is removed or disassociated from retained shared records without destroying the business history.
If you use Konto only locally without an online Konto user account, there is no server account for Konto to delete; your local records remain controlled through the app and device. Deleting an accounting or financial account inside a business does not delete a Konto user account.